Device Dependencies

You can set one or more parents for a device. When all parent devices are down, the alert transports get no alerts for the dependent devices. This feature is useful during an outage, for example in a branch office. Without this feature, you get hundreds of alerts. With a correct configuration, you get only one alert for each parent host.

There are three ways to configure this feature. The first way is the general settings of a device. The other two ways are on the 'Device Dependencies' page under the 'Devices' menu. This page shows all devices and their parents. The 'bin' icon clears the dependency setting. The 'pen' icon opens the current setting of the device for an edit. The 'Manage Device Dependencies' button at the top sets parents for many devices at one time.

For an introduction to device dependencies, watch our YouTube video.